Introduction

Welcome to www.sixhorizon.com, a service provided by Six Horizon Global Ventures Private Limited. By using this website, you are deemed to have accepted the terms and conditions listed below.

All products, services, and information displayed on this website constitute an “invitation to offer”. Your order represents your “offer” which is subject to these terms. We reserve the right to accept or reject your offer. If you provided a valid email address, we will notify you upon receiving your order and again when your order is processed. Acceptance of your order occurs only upon dispatch of the product(s).

Account and Registration Obligations

“Your Information” includes all details you provide during registration, purchase, listing, feedback, or communication. We protect Your Information per our Privacy Policy.

You are responsible for maintaining the confidentiality of your Account and Password. You agree to accept responsibility for all activities under your account. www.sixhorizon.com is not liable for losses arising from misuse of your credentials.

If you suspect your password is known to someone else, notify us immediately. If we believe a security breach may occur, we may ask you to change your password or suspend your account without liability.

You also agree to:

• Provide true, accurate, current, and complete registration information.
• Promptly update this information when required.

If information provided is found to be untrue, inaccurate, or incomplete, www.sixhorizon.com may suspend or terminate your membership.

Pricing Information

While we strive for accurate product and pricing details, errors may occur. We cannot confirm a product’s price until after you order. If a product is incorrectly priced, we reserve the right to refuse or cancel the order unless it has been dispatched.

If your order is accepted, payment will be charged and confirmed by email. If an order is cancelled after payment, the amount will be refunded to the original payment method.

Prices and availability may change without notice. Store and online prices may differ.

Cancellation by www.sixhorizon.com

Orders cancelled before processing will be refunded. Orders already processed or shipped cannot be cancelled. We reserve full rights to determine the processing status of an order.

Cancellation by the Customer

If cancellation is requested before processing, we will refund the amount in full. Orders already shipped cannot be cancelled. www.sixhorizon.com retains the right to determine order status.

Color and Appearance

We attempt to display product colors accurately. However, monitor differences may affect color display. Actual colors may vary by 2–5%.

Out of Stock Products

If a purchased item is unavailable or damaged, we will notify you within 4 working days and issue a refund to your original payment method.

Return Policy

• Return/replacement requests must be raised within 7 days of delivery.
• Damaged or missing product claims must be raised within 2 days.

We review return requests within 2 working days. If reverse pickup is unavailable, self-shipping is required, and courier fees will be reimbursed as a www.sixhorizon.com coupon.

After receiving the product, we will verify it and initiate replacement or refund.

Eligible for Return/Replacement

• Wrong product delivered
• Damaged product or tampered packaging
• Missing products in the order

Not Eligible for Return/Replacement

• Opened, used, or altered products
• Missing original packaging
• Return request made after 7 days
• Damage/missing items reported after 2 days
• Lost gift vouchers (non-refundable)

Debit/Credit Card or UPI Details

You confirm that the payment details provided are valid and legally yours. We are not liable for payment fraud. Fraudulent payment responsibility lies solely with you.

Cash On Delivery (COD)

• COD available only for serviceable pin codes
• Additional charge: Rs. ____
• No COD for orders above Rs. 1000
• Only cash accepted
• No foreign currency, cheques, or store credit

Manual Authorisation

Verification documents may be required for certain orders. Customers from the following countries must provide manual authorization: Nigeria, Ukraine, Indonesia, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, and Malaysia.

You Agree and Confirm

• You will bear re-delivery costs if non-delivery occurs due to incorrect information.
• You will use the website lawfully and comply with all relevant regulations.
• You will provide true and authentic information when requested.
• We may verify your information at any time.
• You will review product descriptions before ordering.

Prohibited Uses

• Posting unlawful, abusive, or obscene content
• Encouraging criminal activity
• Gaining unauthorized access to systems
• Disrupting the Site or its networks
• Storing or copying copyrighted material without permission

Modification of Terms & Conditions

We may modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of revised terms.

Dispatch Policy

• Orders are dispatched within 72 hours of placement.
• Delivery usually occurs within 7 days; remote areas may require 10–12 days.